Working at The Standard:
If you want to make a positive difference and stand out from the crowd, you’ll fit in at The Standard (www.standard.com). Through our retirement plans and insurance products and services, we help people achieve financial well-being and peace of mind. Come join us and share our passion for serving our customers in a positively different way.
The BSA will work within our Service Management model that provides and delivers ITIL processes across our the IT environment. The position will work across IT on improving process within our IT Service Management (ITSM) tool that allows IT teams to deliver back to the business. The BSA role must have proven ability to work within this type of model.
This position will work within the IT Enterprise Services team and support our IT Service Management Software. The position will work closely with our IT providers and IT Process Owners on improving processes. As the BSA II this position will work across all providers and The Standard resolvers to implement continuous improvement within ITSM. This position will interact with requestors in both IT and the business on new requirements.
Knowledge: In depth understanding of multiple divisional applications and processes. Recognized Subject Matter Expert in one or more systems or technologies.
Leadership: Serve as a mentor to other team members, customers and project team members to ensure success in meeting team and departmental and strategic goals.
Autonomy: Determines methods and procedures on day-to-day and new assignments.
Problem Solving: Performs accurate assessments of complex situations and able to recognize broad impacts of problems. Systematically organizes information to develop, compare and assess issues and logical solutions.
Interpersonal Skills: Listens attentively, proactively shares information, and seeks opportunities to strengthen relationships through collaboration. Effectively presents complex information to diverse customers in a compelling manner.
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
For more information regarding your Equal Employment Opportunity applicant rights, click here.
Individuals with disabilities who need assistance or accommodation with the application process should contact HR Direct at 971-321-7871. This number is only for the use of individuals with disabilities who need accommodation with the application process. General inquiries about application status will not be addressed.