• EB Service Manager

    Location US-IL-Schaumburg
    Posted Date 1 month ago(1 month ago)
    # Positions
    Req #
  • Overview

    If you want to make a positive difference and stand out from the crowd, you’ll fit in at The Standard (www.standard.com). Through our retirement plans and insurance products and services, we help people achieve financial well-being and peace of mind. Come join us and share our passion for serving our customers in a positively different way.


    We are looking for a seasoned people leader, passionate about team development, who is laser focused on providing an unforgettable service experience. If building first class service teams in the insurance industry is in your repertoire, this might be the perfect match for you!


    -Develop and implement strategies and business plans supporting overall growth goals including persistency and profitability.


    -Develop and lead a group of talented Account Managers, Specialists and Sales Coordinators in multiple locations.


    -Model a collaborative approach between the Sales and Service team(s), ensuring a successful client experience.


    -Attend finalist presentations and regularly accompany the service team on broker and/or customer visits, providing feedback to the team to support ongoing development.


    -Work closely with the Sr. Director, Field Service to monitor progress of KPI’s, making adjustments where needed.


    -Travel to satellite offices a minimum of once a month and as needed to ensure process consistency and staff engagement.                      



    Education: Bachelor’s degree in Business or related field.


    Experience: 1 to 3 years experience in supervision, preferably in the Employee Benefits field, or the equivalent combination of education and/or relevant experience.


    Professional certification required: Life and Disability insurance license for all states within the office’s assigned territory and the state of New York.


    Other: Personal automobile is available for business use with adequate insurance and a safe driving record.



    Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.


    For more information regarding your Equal Employment Opportunity applicant rights, click  here.


    Individuals with disabilities who need assistance or accommodation with the application process should contact HR Direct at 971-321-7871.  This number is only for the use of individuals with disabilities who need accommodation with the application process.  General inquiries about application status will not be addressed.


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